Caller ID, Call Fowarding, and Call Waiting

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Managing incoming calls is easy with SmartLess Mobile. Features like Caller ID, Call Forwarding, and Call Waiting help you stay in control of your calls. You’ll always know who’s calling, forward calls when you can’t answer, and never miss important conversations.

Call Forwarding

Call Forwarding lets you redirect your incoming calls to another number, such as Voicemail or a different phone line.

How to set up Call Forwarding

Short code	What it does
**67*1[phone number]#	Turn on Call Forwarding when busy
##67#	Turn off Call Forwarding when busy
**61*1[phone number]#	Turn on Call Forwarding when unanswered
##61#	Turn off Call Forwarding when unanswered
**62*1[phone number]#	Turn on Call Forwarding when unreachable
##62#	Turn off Call Forwarding when unreachable
##004#	Reset all Call Forwarding settings to default

Example: To forward calls when busy to 310-555-1234, dial **67*13105551234#

Please note, SmartLess Mobile does not support Unconditional Call Forwarding (forwarding all calls to a single number).

Using iPhone

To set up Call Forwarding on an iPhone, refer to the table above.

Using Android (Steps may vary by device and Android version)

Use the table above, or refer to the Android-specific instructions below

Open the Phone app on your device

Tap the three dots in the top-right corner

Select Settings

Tap Calling accounts

Select your SmartLess Mobile number

Tap Call forwarding

From here, you can choose how to forward calls:

Always forward– Not available on smartLess Mobile

When busy – Forward calls only when you’re on another call

When unanswered – Forward calls if you don’t pick up

When unreachable – Forward calls if your phone is off or out of service

Tips and limitations

You can only forward calls to 10-digit or 11-digit numbers

Forwarding to international numbers is not supported

Call Forwarding may not work while roaming—some roaming partner carriers may not support it

Voicemail reminder

If you’ve changed your Call Forwarding settings, unanswered or missed calls may no longer go to Voicemail automatically. To ensure these calls still reach your Voicemail, confirm that your forwarding destination is set to the SmartLess Mobile Voicemail deposit number:

1-805-637-7243 (1-805-MESSAGE)

If calls are forwarded to any other number, Voicemail will not pick up.

Caller ID

Caller ID shows you what number is calling you. That way, you know who’s on the other line before you answer the call.

Caller ID short codes

Short code	What it does
*31#1[phone number]	Display number on outgoing call
#31#1[phone number]	Hide number on outgoing call
#31#	Display number on all outgoing calls
*31#	Hide number on all outgoing calls

Call Waiting

Call Waiting notifies you of an incoming call while you are already on another call, giving you the option to answer or ignore the new call.

To activate or deactivate Call Waiting:

Short code	What it does
*43#	To activate Call Waiting
#43#	To deactivate Call Waiting

Call ring length

To adjust how long your calls ring before going to Voicemail, missed call.

Short code	What it does
*6118056377243**seconds#	Change call ring delay time. Choose a 5, 10, 15, up to a 30-second delay.

Example: Dialing **61*318056377243**10# would give a 10-second delay before the call goes to Voicemail.