Setting Up WiFi Calling
WiFi Calling lets you make and receive calls over a WiFi network instead of relying on your cellular signal. This can be especially useful in areas with poor cellular coverage, such as basements, rural areas, or buildings with thick walls.
Once WiFi Calling is enabled, your phone will automatically use WiFi for calls when available.
Enabling WiFi Calling
On iPhone
- Open Settings
- Tap Cellular
- Tap WiFi Calling
- Toggle WiFi Calling on This iPhone to ON
- Follow the prompts to add or confirm your Emergency Address (E911)
On Android
- Open Settings
- Tap Network & Internet (or Connections, depending on your device)
- Tap Mobile Network > Advanced
- Tap WiFi Calling and toggle it ON
- Enter or update your Emergency Address (E911) if prompted
Note: Menu names can vary slightly depending on your phone or Android version.
Managing your E911 address
On iPhone
- Open Settings
- Tap Cellular
- Tap WiFi Calling
- Tap Update Emergency Address
- Enter your updated address and confirm
On Android
- Open Settings
- Tap the search bar and type WiFi Calling
- Tap on WiFi Calling in the search results
- Select Emergency Address
- Enter your updated address and save
In MyAccount (SmartLess Mobile Website or App)
- Log in to your MyAccount
- Go to Manage Plan
- Select Addresses
- Tap E911 Address
- Enter your new address
- Select Update address to save your changes
Limitations
Emergency 911
WiFi Calling requires a valid E911 address to work. An E911 address allows emergency services to determine the location of your device, in case you need to call 911 and are unable to provide your location to the 911 operator. It's your responsibility to ensure your E911 address is accurate and current at all times.
To learn more, visit our 911 and E911 Disclosure.
Location-based services
Location-based calling and messaging services are not available via WiFi Calling.
Requirements
To use WiFi Calling, you'll need:
-
An active SmartLess Mobile plan
-
A WiFi connection
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A compatible phone
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WiFi Calling enabled on your phone
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To enable WiFi Calling in your phone’s settings
Important: You’ll be prompted to enter an Emergency 911 address (E911) during setup.
What happens next
Once WiFi Calling is turned on and your E911 address is confirmed, you’re all set! Your phone will now automatically use WiFi to make and receive calls when a WiFi connection is available.
If you’re traveling, WiFi Calling can be a great way to stay connected. You can use it outside the U.S. to call U.S. numbers at no extra charge. Learn more about using WiFi Calling abroad.