How to remove an eSIM
Old and inactive eSIMs that you’re no longer using may cause issues when left installed on your phone.
If you have an old or inactive eSIM on your phone that you no longer need, you can safely remove it.
Steps to remove an eSIM
Before you remove an eSIM from your phone, it’s best to double-check which one you’re removing. If you transferred your phone number to SmartLess Mobile, your old SIM or eSIM may still appear in your phone’s settings, and it may even show the same phone number.
To make sure you remove the correct SIM/eSIM:
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Look for the one labeled SmartLess Mobile (or the custom name you gave it)
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Do not remove this one
Your old SIM or eSIM may:
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Show your previous carrier’s name
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Appear as “Unavailable”
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Be greyed out
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Be toggled off
If you’re unsure which one to remove, double-check the label before deleting anything to avoid accidentally disconnecting your SmartLess Mobile service.
Removing an eSIM on an iPhone
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Open Settings
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Tap Cellular
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If you have a single plan, tap Delete eSIM
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If you have multiple plans, tap the plan you want to erase, then tap Delete Plan
Removing an eSIM on an Android phone
Steps may vary depending on your phone model and Android version
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Open Settings
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Select Network & Internet or Connections
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Select SIMs or SIM Manager
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Select the line of the eSIM you want to remove
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Select Remove or Erase eSIM and follow the prompts
Note: Removing an eSIM does not cancel your service with the carrier.