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Carrier info for transferring your number (A-Z list)

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Keeping your number should be simple. We’ve put together a list of carriers and their porting requirements — the information you’ll need to transfer (port) your number to SmartLess Mobile. 

Not sure how transferring your number works? Check out our Transferring your number to SmartLess Mobile article for a step-by-step guide. 

Important: We do our best to keep this list updated, but carrier porting requirements can change at any time. If your current carrier isn’t listed or if you’re unsure about the information, we recommend reaching out to them directly.  

How to transfer your number by carrier (A-Z list)

A|B|C|E|F|G|H|I|K|L|M|N|O|P|R|S|T|V|W|X|

A

AirVoice

  • Account number: 20-digit AirVoice SIM Card Number 

  • PIN: Default is the last four digits of your phone number 

  • Contact: 888-944-2355 

AT&T 

Postpaid:

  • Account number: 9- or 12-digit number from your bill or myAT&T Profile. 

  • PIN: Dial *7678 from your AT&T phone. Enter your passcode when prompted. You’ll receive a temporary 4-digit Number Transfer PIN valid for 4 days after you request it. 

  •  Contact: 800-331-0500 

Prepaid:

  • Account number: Call 1-800-901-9878 or 611 from your AT&T phone. 

  • PIN: Use the last 4 digits of your phone number as the transfer PIN. If this does not work, reach out to AT&T for assistance. 

Additional information:

  • Be sure to not disconnect your AT&T service before requesting your Number Transfer PIN or you’ll have to reactivate your phone number with AT&T. 

  • If you have Wireless Account Lock turned on, you won’t be able to transfer your number until you turn this off. 

After you submit your number transfer request:

AT&T will send you an SMS with a verification code. You will have to reply to the SMS with the code to authorize the transfer. 

Once you receive confirmation that the transfer is approved, you will need to update your transfer in MyAccount. 

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B

Bandwidth

  • Account number / PIN: Provided by Bandwidth Porting department 

  • Contact: 919-937-2024 
Boost/Dish Wireless 

  • Account number: 9-digit account number 

  • PIN: Boost Personal Security PIN 

  • Contact: 833-502-6678 

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C

Cellcom

  • Account number: Found on invoice 

  • PIN: Account PIN 

  • ZIP: Prepaid accounts may need centralized zip code; contact Member Services 

  • Contact: 800-236-0055 
Credo Mobile

  • Account number: On the 1st page of your bill, in Member Services (top right-hand corner), or by texting ACCOUNT to 27336. 

  • PIN: Contact Credo at 800-411-0848 

  • Contact: 800-411-0848 
Cricket

  • Account number: Sign into myCricket App 

  • PIN: Dial *PORT (*7678) from your Cricket phone 

  • Contact: 800-274-2538 
C-Spire / Cellular South

  • Account number: This is not your phone number. You can find it in your account details. 

  • PIN: Account PIN or password 

  • ZIP: Required 

  • Contact: 855-277-4735 

Consumer Cellular

  • Account number: Upper right corner of invoice or My Account profile 

  • PIN / Contact: 888-345-5509 
Cox Mobile

  • Account number: Found on Cox account page or bill 

  • PIN: Set up during account creation 

  • Contact: 1-800-244-1111 

CenturyLink

  • Account number: Top right of bill or when logged into the website; phone number + 3 digits 

  • PIN: 0000 

  • Contact: 1-800-244-1111 

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E

EasyGo

  • Account number / PIN: Contact 1-800-643-4926 

  • Contact: 1-800-643-4926 

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F

FreedomPop

  • Account number / PIN: Log in at my.freedompop.com > Settings > Port Out Info 

  • Contact: via account portal 
Frontier

  • Account number:  Sign in to “My Account” and select “My Profile.” Your 17-digit account number will be in the “Account Information” tile. On your paper bill, it’s located at the top left under Account Summary. 

  • PIN: Request via 1-800-921-8106 

  • Contact: 1-800-921-8106 

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G

Google Project Fi

  • Account number / PIN: Log into Google Fi > Manage plan > Leave Google Fi 

  • Contact: 844-825-5234 

Google Voice

  • Account number: 10-digit phone number (must unlock number) 

  • PIN: Same as Voicemail PIN 

  • Additional info: Unlocking your Google Voice number costs $3 USD. However, if your number was originally ported from another carrier, there’s no charge 

  • Contact: via Google Voice portal 

Go Smart Mobile

  • Account number: 10-digit GoSmart Mobile number 

  • PIN: Same as customer service PIN 

  • Contact: 877-582-7788 

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H

H2O

  • Account Number: You’ll need to contact 1-800-643-4926 to obtain permission. 

  • PIN: The last 4 digits of your SIM’s ICCID, which can usually be found printed on the back of the SIM card, or you can find it in your phone settings under 'About Phone.' 

Hello Mobile

  • Account number: Log into your Hello Mobile online account, and you’ll find it in the upper right-hand corner. 

  • PIN: Last 4 digits of phone number 

  • Contact: via account portal 

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I

Inteliquent

  • Account number / PIN: Contact 866-388-7258, option 3 

  • Contact: 866-388-7258 

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K

Kroger Wireless

  • Account number / PIN: Dial 611 to locate PIN 

  • Contact: via account portal 

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L

Line2

  • Contact: 888-472-9900 
Lively

  • Account number: Found in Lively online account 

  • PIN: 0000 

  • Contact: 800-733-6632, press 3 
Lycamobile

  • Account number / PIN: Contact 866-277-3221 

  • Contact: 866-277-3221 

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M

magicJack

  • Account number: Online account 

  • PIN: Same as magicJack account password 

  • Contact: 844-866-2442 
Mint

  • Account number: 12-digit account number 

  • PIN: Last 4 digits of phone number 

  • Contact: 800-683-7392 
Metro by T-Mobile

  • Account number: Payment confirmation or Payments page 

  • PIN: Reset via Metro Sign In 

  • Contact: 888-863-8768 

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N

Net10

  • Account number: For CDMA phones, your account number is your phone’s IMEI. For GSM phones, it’s the last 15 digits of your Net10 SIM card. 

  • PIN: 0000 

  • Contact: 877-836-2368 
NumberBarn

  • Account number / PIN: Online account > Numbers > Port Out 

  • Contact: via account portal 

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O

Onvoy
  • Account number / PIN: Contact Inteliquent 866-388-7258, option 3 
Ooma

  • Account number: “1” + 10-digit phone number 

  • PIN / Contact: 888-711-6662 

Optimum Mobile

  • Account number: Optimum Mobile Account Number is visible at the top of the screen when you sign in to MyMobile 

  • PIN: Request via 866-200-7186. The PIN will be sent via email and text and is valid for 7 days. 

  • Contact: 833-449-8586

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P

Page Plus

  • Account number / PIN: Last 4 digits of phone number or dial #CCARE (#22273) 

  • Contact: via account portal. 
Peerless Network
Puppy Wireless

  • Account number: After logging into your online Puppy Wireless account, you can find it on the left-hand side of your online dashboard. 

  • PIN: Last 4 digits of phone number 

  • Contact: via account portal 
Pure Talk
  • Account number / PIN: Contact 877-820-7873 

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R

Red Pocket Mobile

  • Account number / PIN / ZIP: Log into your Red Pocket online account, click “Port Management,” and turn your Port Out blocker OFF. After that, you’ll be able to see your Account Number, Transfer PIN, and Profile Zip Code. Management 

  • Contact: 712-775-8777 

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S

Selectel

  • Account number: Log into your Selectel Wireless online account, find the 8-digit number labeled “Account.” 

  • PIN: contact 877-218-5744 

  • Contact: 877-218-5744  

Simple Mobile
  • Account number / PIN: Contact 877-878-7908 

Spectrum / Charter

  • Account number: After logging into your Spectrum Mobile online account, go to the “Billing” tab, then “Billing Details,” and select “View Statements.” Open a statement to see your account number at the top. 

  • PIN: While logged into your Spectrum account, select “Services,” then select “Mobile.” Choose the line you want to transfer out, scroll down, and select “Transfer PIN.” 

  • Contact: 833-224-6603 
Sprint

Postpaid 

  • Account Number: On the top right side of the My Account page, the account number is displayed below the account nickname. 

  • PIN: Log into online Sprint account, go to “Profile & Settings.”  

  • Contact: 1-800-937-8997. 

Prepaid: 

  • Account Number: You can find it at the top-center of your Sprint Prepaid bill or in your Sprint Prepaid online account.  

  • PIN: 1-800-937-8997. 

  • Contact: 1-800-937-8997. 

Straight Talk 

  • Account number: MEID/IMEI or last 15 digits of BYOP SIM Card 

  • PIN: Online My Account > My Profile > Number Transfer PIN 

  • Contact: 877-430-2355 

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T

Telispire

  • Account Number: 8 digits long, often starting with 12, 13, or 14. 

  • PIN: 940-397-9600 

  • Contact: 940-397-9600 

Tello

  • Account number/PIN number: Go to Porting tab in your online account. Scroll down to the Port Out section and click Information. Click on the Retrieve Port Out Information button. 

Text Now

  • Account number: Phone number with 1 

  • PIN: 4-digit 

Ting

  • Account number / PIN: Log into your online Ting account, go to “Account Settings,” then “Port Out Information,” and select “Port out now.” 

  • Contact: 855-846-4389 
T-Mobile

Postpaid: 

  • Account number: Located at the top center of the welcome screen in your online T-Mobile account or on your bill. 

  • PIN: Request a temporary transfer PIN in your T-Mobile account or app. 

  • In the app: Go to Account > Profile Settings > Line Settings > Request a transfer PIN. 

  • On T-Mobile.com: Select My Account > Profile > Line Settings > Request a transfer PIN > Get a transfer PIN. 

  • Contact: 800-937-8997 

Prepaid: 

  • Account number / PIN: Contact T-Mobile Prepaid at 1-800-937-8997 for assistance. 

  • Contact: 1-800-937-8997 

Total 

  • Account number: It’s your phone’s IMEI. You can find it on the settings menu of your phone or by dialing *#06#  

  • PIN: 0000 

  • Contact: 866-663-3633 

Tracfone

  • Account Number 

    • If you bought your phone from Tracfone, it is your phone’s IMEI or MEID number. 

    • If you brought your own device (BYOD), it is the last 15 digits of your SIM card number. 

  • PIN: Find it under your Tracfone account profile page. 

  • Contact: 800-867-7183 

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U

Ultra Mobile

  • Account number: 9-digit online account or bill 

  • PIN: Last 4 digits of phone number 

  • Contact: via account portal 

Union Wireless

  • Account number / PIN: Contact Union Wireless 1-888-926-2273 

  • Contact: 888-926-2273 

UNREAL Mobile

  • Contact: 310-807-6388 

US Cellular
  • Account number / PIN: Contact 888-944-9400 

US Mobile

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V

Verizon

Postpaid 

  • Account Number: Disable Number Lock in Settings > Number Lock, then Save Changes. 
    Find your account number in My Verizon under Account or on your bill. 

  • PIN: In My Verizon (app or browser), go to My Profile > Number Transfer PIN > Generate PIN. Or dial #PORT (#7678) from your Verizon phone. 

  • Contact: 800-837-4966 

Prepaid  

  • Account number: Verizon Prepaid account number is found on the account bill. 

  • PIN: 6-digit requested PIN. Access My Verizon, go to the Number Transfer PIN page and Select Generate PIN. 
    Or dial #PORT (#7678) from your Verizon phone. 
Visible
  • Account number / PIN: App or online account 
Vonage

  • Account number: You can provide your Vonage API account number 

  • PIN: It’s the number used to verify your account with Vonage.  

  • Contact: 732-944-0000 

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W

Walmart Family Mobile
  • Account number / PIN: Contact 877-440-9758 

Wing
  • Account number / PIN: Contact 818-722-1441 

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X

Xfinity 

 

  • Account number: Top right of bill 

  • Contact: 888-936-4968 

  • PIN: Online account > Devices > Select “Transfer your number, cancel this line” at the bottom of the page to receive your PIN by text. 

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